Beta Tester Agreement
Effective: May 2026 · SmartES SME Platform · sme.smartes.com.ng
⚠️ Please read before using the platform
You are joining a pilot (beta) programme. The platform is free to use right now, but it is still being tested and improved. By using it, you agree to the terms below.
1. What Is This Pilot Programme?
The SmartES SME Platform is currently in a pilot phase. This means we are testing the platform with real business owners before the official commercial launch. During this period:
- The platform is provided free of charge
- You are one of a limited group of early testers helping us improve the product
- Not all features may be fully complete or stable
- We will use your experience and feedback to make the platform better before launch
2. Data Risk — Please Read Carefully
⚠️ Important: Your data during the pilot
- • Data you enter during the pilot (products, sales, customers, invoices) is real and will be stored on our secure servers
- • Before the platform moves from pilot to commercial launch, we may perform a full data reset to start fresh
- • We strongly recommend exporting your data regularly using the platform's export tools
- • Do not rely solely on SmartES as your only business record during the pilot period
We will give you at least 14 days' written notice (by email and WhatsApp) before any data reset, giving you time to export everything.
3. Platform Changes
Because this is a pilot, the platform is being actively developed. During the pilot period:
- Features may be added, changed, or removed without prior notice
- The design and navigation may change
- We may experience occasional downtime for updates and improvements
- Some features shown on the website may still be in development
For major changes that affect how you use the platform, we will notify you in advance wherever possible.
4. Your Feedback
As a beta tester, you agree to:
- Use the platform genuinely as part of your business operations
- Report any bugs, errors, or problems to us via WhatsApp or email
- Share honest feedback about what works well and what doesn't
- Respond to occasional short surveys or feedback requests from our team
We may use your feedback to improve the platform. We will not share your business data or identify you publicly without your permission.
5. No Warranty During Pilot
During the pilot period, the platform is provided "as is". We do not guarantee that it will be error-free, uninterrupted, or perfectly suited to your business needs.
Our full Terms and Conditions apply, including the liability cap of ₦100,000 during the pilot period where no fees have been paid.
6. Your Rights
📤 Export your data anytime
You can download all your business data at any time from the platform, free of charge.
🚪 Leave anytime
You can close your account at any time by contacting support@smartes.com.ng.
🔒 Data remains yours
Your business data belongs to you. We do not claim ownership over what you enter.
🛡️ Privacy protected
Your data is handled under our Privacy Policy and the Nigeria Data Protection Act 2023.
7. Transitioning to Commercial Plan
When the pilot ends and the platform moves to a paid model:
- We will give you at least 14 days' notice before any fees take effect
- You will have the choice to continue on a paid plan or close your account
- If you close your account, your data will be available for export for 30 days before deletion
- Beta testers may be offered a special early-adopter discount on the first commercial plan
8. Full Terms Still Apply
This Beta Tester Agreement is supplementary to — and does not replace — our full:
9. Contact Us
Smartes LTD · RC 9165795
💬 WhatsApp: wa.me/2349067757771
📍 Suite A5 Coscharis Plaza, Area 3, Garki, Abuja, FCT, Nigeria
Ready to join the pilot?
By creating an account, you confirm you have read and accepted this Beta Tester Agreement, our Terms & Conditions, and our Privacy Policy.
Accept & Create Free Account